💕 Need Help?

We're here to help you get the most out of Amora. Find answers to common questions, get in touch with our support team, or report any issues you encounter.

📞 Contact Support

📧

Email Support

amoraapp.contact@gmail.com

We typically reply within 24 hours

Response Time

We aim to reply within 24 hours

We'll get back to you as soon as possible
🌐

Website

getamora.app

Visit our main site for more information

❓ Frequently Asked Questions

How do I get started with Amora?

Getting started with Amora is easy! Simply download the app from the App Store, create your profile, and start exploring our collection of relationship challenges and vibe cards. You can use the app solo or connect with a partner to enhance your relationship together.

What are vibe cards and how do they work?

Vibe cards are carefully curated relationship activities, questions, and challenges designed to strengthen your connection. Each card offers a unique way to deepen intimacy, improve communication, and create memorable moments together. They're delivered weekly and can be completed at your own pace.

How do I access premium features?

Premium features are available through in-app purchase. You can upgrade to premium to unlock exclusive content, unlimited access to all vibe cards, advanced relationship tools, and priority support. The upgrade can be made directly within the app through the App Store.

Can I use Amora without a partner?

Absolutely! While Amora is designed to enhance relationships, many features can be used solo for personal growth and self-reflection. You can also use the app to prepare for future relationships and work on your own personal development.

How do I report a bug or technical issue?

If you encounter any technical issues, please email us at support@getamora.app with details about the problem, your device model, iOS version, and app version. We'll investigate and get back to you as soon as possible. Screenshots are always helpful!

Is my personal information secure?

Yes, we take your privacy and security seriously. All personal information is encrypted and stored securely using Firebase services. We never share your data with third parties without your explicit consent, and all data transmission is encrypted.

How do I connect with my partner?

To connect with your partner, you'll need to share your unique couple code. This code is generated when you create your account and can be found in your profile settings. Your partner will need to enter this code in their app to establish the connection.

What if I want to change partners?

You can change partners by going to your profile settings and selecting "Change Partner." This will disconnect you from your current partner and allow you to connect with someone new. Note that this will reset your shared challenge history.

🔧 Troubleshooting Tips

Common Issues & Solutions

  • App won't open: Try restarting your device and reinstalling the app from the App Store
  • Notifications not working: Check your device settings and ensure notifications are enabled for Amora
  • Premium features locked: Verify your purchase in the App Store and try restoring purchases
  • Syncing issues: Ensure you have a stable internet connection and try logging out and back in
  • Partner connection problems: Double-check the couple code and ensure both devices are online
  • App crashes: Update to the latest version and clear your device's cache if needed